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Observer's Books

Part of the Stella & Rose's Books family

Terms & Conditions

Our terms

Payment with order. All our prices are in British pounds. We accept Paypal and most major Credit and Debit cards including Amex.

Order before noon (UK time), on a working day, and our objective is for same day dispatch,  Orders received after mid-day (UK time) on Fridays may not be processed until the following Monday. Postage & packing are extra,  for more information see our shipping rates page. We confirm despatch by email and provide estimates of delivery times and tracking numbers when available.

Our books are located across two shops, Stella Books in Tintern and Rose's Books in Hay-On-Wye,  and maybe sent in multiply parcels, at our expense, if located across the shops.

Returns & refunds

We do our best to make sure that all of our books are described accurately. Books can be returned within 14 days of receipt. If a book is found to be substantially not as described then we shall provide a full refund including return postage otherwise you shall be responsible for cost of return postage. Please phone or email before returning any item. An immediate refund will be given on receipt of any books returned.

Cookies

You can read about our use of cookies in our cookies policy, there is a link at the bottom of every page.

If you have any questions please contact us on enquiry@stellabooks.com.